So, take your time, read carefully, and be mindful when answering! Remember, if you fail you have to wait 6 months before you can re-test. There is no time limit when taking the exam. Walmart Assessment Test Administration Session Lengths It is important to keep in mind that Walmart uses this section as an additional screening tool. The personality assessment will be seeking the “same” answers by asking similar questions with different wording. (1) Strongly disagree (2) Disagree (3) Neither agree nor disagree (4) Agree (5) Strongly agreeĪdditionally, be consistent when answering. These questions are formatted to be answered on a five-point scale called a “Likert Scale”. Walmart is assessing your preferred work style and trying to understand if you would be fit for the job you are applying for. When answering these questions, be professional. These questions are formatted as “agree to disagree”. Section 4 is a 27-question personality test. The company is trying to see if you demonstrate a work ethic that aligns with their company’s values.Īlso, don’t worry if you don’t have any prior work experience! Feel free to share academic, extracurricular or other relevant experiences when answering questions in this section. Walmart is trying to identify some of your personal strengths and consequently, weaknesses. In this section you’ll be sharing more about your background and prior work experience. Section 3 consists of multiple-choice questions regarding your general work history. More than likely, the question will be worded in a way showing a cash register and asking you to make change. There are only a few multiple-choice questions in this section. This section is especially critical to those applying to be a cashier. In short, to work at Walmart you will have to be able to potentially handle cash transactions. Basic math and logic skills are necessary for this section. You will have to examine graphics or diagrams to help you reach the correct answer.Įssentially, Walmart is testing your ability to handle cash transactions. This section consists of multiple choice questions. “I am really sorry to hear you say that, but we are trying as hard as we can.”įrom here, you would rank the questions in order of “most helpful to least helpful”. “Would you like to fill out a complaint form? I can get one for you.” “What is it about the service that you have not liked?” In contrast, click the button all the way to the right for the answer that you believe would be the worst.Įxample Question for Section 1: “One of your customers has just said to you, ‘The service here is terrible.’ You would say:” For the answer that you think is best, click the button all the way to the left. Make sure to read the scenario carefully as the potential reactions may seem similar.Įssentially, Walmart is testing your ability to effectively handle situations that you would encounter as a retail associate. You will be asked to choose what reaction is best and which is worst. This section consists of scenario-based questions. The first section tests your ability to choose which potential reactions are most helpful and least when dealing with customers. Below the table will be more details regarding each section in terms of how many questions, question types, and more. Quickly check out the table below for a quick summary of each section. Check out Walmart’s Career Page for hourly-position job descriptions. Our recommended prep course will help you figure out how to answer certain questions.ĭo your research on the specifics of the position you are applying for. The position you are applying for depends on the answers you should give.įor example, a supervisor and a cashier should not have the same answers. It is also crucial to understand that the answers vary based on position. So, keep this high-quality customer service mentality in mind before answering the questions. Most of the questions will be customer-service based. Quality customer service is very important to Walmart. The assessment test is comprised of 65 questions in four sections.
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